Request Drainage Services

Our operational hours are from 8 a.m. to 5 p.m. Monday through Friday. If you would like to report flooding or a water related problem in your area, please call 3-1-1.  Crews will be dispatched for emergencies outside our normal hours of operation.

Please note: Call 916-875-4311 if you are calling from outside the unincorporated area or from within a city or from a non-county landline phone.  You can also go online to 311.SacCounty.net to submit a web form.

Service Requests  

This will include:

  • Drainage issues
  • Flooding
  • Illegal Dumping in Creeks
  • Plugged Storm Drains
  • Water Quality
  • Water Service
  • Report Water Waste

Call 3-1-1 (or 916-875-4311 outside unincorporated Sacramento County).  You can also email Sacramento County​​ 3​-1-1.

Elevation Certificates

If you are requesting information about Elevation Certificates you can email WRFloodInfo@saccounty.net.

Sandbag Distribution​ Sites

Sandbag locations are scheduled to run from November 1 to May 1. Find an open sandbag location.

For any other topics, please e-m​ail us​ and one of our staff members will respond to you as soon as possible. 

Department of Water Resources Main Office
827 7th Street, Suite 301 ​Sacramento CA 95814
916-874-6851

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